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FAQ

THE MOST COMMON QUESTIONS

  • Is there another payment method if I cannot pay online?
    Yes, we can send a driver to collect the cash for an additional 15 dirhams.
  • Are the sizes suitable for males and females?
    Yes, the sizes are unisex.
  • Can the clothes be tailored to our own sizes?
    Yes.
  • When I place an order, how long does delivery take?
    It depends on the order, under each product on the website you can find delivery information box.
  • I've placed an order and would like to know what couriers you use?
    We are dealing with J&T Express to deliver our product to your door.
  • Are urgent orders accepted?
    Yes, in some cases we accept urgent orders.
  • What time is the Qoton Customer Service team working, and how do I contact?"
    You can contact the customer service team on WhatsApp +971 50 917 1909 We are available from Saturday to Thursday You can also contact us using our quick form and our team will get back to you as soon as possible.
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